Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and the rights you have over your information.
Overview
Cross Border Search ("we", "us", or "our") operates the www.kuajsou.com platform and related services. This Privacy Policy describes how we collect, use, store, and share personal information when you use our Services. By using Cross Border Search, you consent to the practices described in this policy. If you do not agree, please discontinue use of our Services.
Data We Collect
We collect information you provide directly (such as your name, email address, company name, phone number, and payment details during registration or purchase), information generated through your use of the Services (such as search queries, viewed buyer profiles, and feature usage logs), and technical data automatically collected by our servers (such as IP address, browser type, device identifiers, and cookies).
How We Use Your Data
We use your data to provide, maintain, and improve our Services; process transactions and send related information such as purchase confirmations and invoices; send promotional communications (you may opt out at any time); respond to your comments and questions; monitor and analyze usage patterns to improve user experience; detect, investigate, and prevent fraudulent or unauthorized activity; and comply with legal obligations.
Data Sharing & Disclosure
We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our platform (such as cloud hosting, payment processors, and analytics tools), subject to confidentiality agreements. We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights and safety of Cross Border Search and its users.
Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, and access controls that limit data access to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, tax, or compliance purposes. Usage logs and aggregated analytics data may be retained in anonymized form for longer periods for research and service improvement.
Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data ("right to be forgotten"); object to or restrict certain processing; request data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details in Section 11.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly. If you believe we may have inadvertently collected data from a minor, please contact us immediately.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending an email notification to registered users. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please reach out to our privacy team.
Phone
4001-886-101
brady.z@dqxx.com.cn
Response time
Within 2 business days